TheGreekFreak
Go Kart Champion
- Location
- MA
So, after having an awful buying experience and months of frustration, I thought I was out of the water with my new 2017 sport, ready to just enjoy it with no headaches. Then, 2 nights ago with 600 miles on the odo, bye bye clutch!
I was in disbelief. I tried all the usual clutch slip tests and it failed with flying colors lol it was slipping in every gear really bad. I had JUST gotten off the phone with the GM from the dealership I bought the car from who was looking to clear up the last issue we had, this was the last thing I wanted I'm not tuned, know how to drive a manual, don't ride the clutch, don't think I'm the Stig, etc.
I take the car to a new dealer service center, which has great reviews, this morning to see if they could sneak me in. Receptionist says I'm lucky, the lead master tech (20 years VW experience) is in and there was a cancellation so he had a few minutes to take a look at it. He took me on the highway in the car and confirmed the clutch was gone, explaining everything along the way. Very knowledgeable and nice guy, who personally assured me he would vouch for a complete replacement and install/adjust it perfectly himself.
Luckily they said clutch and wear items are covered 100% for the first 12 months/12K so no hassles there. I was impressed with their service considering I've gotten nothing but shit service at the other VW dealership.
So the car is with them until Monday when they will tear it apart and officially submit the claim to VW. Meanwhile, I have a disgusting dirty shitbox jetta loaner to drive around. Better than walking I suppose lol but not by much.
I'll post updates but, out of curiosity, is this the lowest mile GTI with a bad clutch to date? I picked it up with 100 miles and only put 500 on it. The tech said, considering it was notchy from day 1, they must have really beat on it those first 100 miles on its way to the dealer exactly why I wanted a factory order in the first place...
I was in disbelief. I tried all the usual clutch slip tests and it failed with flying colors lol it was slipping in every gear really bad. I had JUST gotten off the phone with the GM from the dealership I bought the car from who was looking to clear up the last issue we had, this was the last thing I wanted I'm not tuned, know how to drive a manual, don't ride the clutch, don't think I'm the Stig, etc.
I take the car to a new dealer service center, which has great reviews, this morning to see if they could sneak me in. Receptionist says I'm lucky, the lead master tech (20 years VW experience) is in and there was a cancellation so he had a few minutes to take a look at it. He took me on the highway in the car and confirmed the clutch was gone, explaining everything along the way. Very knowledgeable and nice guy, who personally assured me he would vouch for a complete replacement and install/adjust it perfectly himself.
Luckily they said clutch and wear items are covered 100% for the first 12 months/12K so no hassles there. I was impressed with their service considering I've gotten nothing but shit service at the other VW dealership.
So the car is with them until Monday when they will tear it apart and officially submit the claim to VW. Meanwhile, I have a disgusting dirty shitbox jetta loaner to drive around. Better than walking I suppose lol but not by much.
I'll post updates but, out of curiosity, is this the lowest mile GTI with a bad clutch to date? I picked it up with 100 miles and only put 500 on it. The tech said, considering it was notchy from day 1, they must have really beat on it those first 100 miles on its way to the dealer exactly why I wanted a factory order in the first place...