Tailgate rubbing against bumper

[Dougy]

I've searched the forum, but can't find any reference to this.

Does anyone suffer from their tailgate rubbing against the bumper? Mine has rubbed down to bare metal. I initially mentioned it at the first service at 6 months and the dealer said it was small stones getting trapped. Now nearly 3 years on and 54,000 miles the entire tailgate has worn down to bare metal. I am waiting for an answer form the body shop.

 

[tim89]

Same but I have a metal strip on the bumper. It’s scraping pieces of paint off. I guess the tolerances are not quite right on the bumper and tailgate.

 

[PanEuropean]

Does anyone suffer from their tailgate rubbing against the bumper?

I had that problem on my 2015 Golf after the rear bumper was removed and repainted following a very low-speed rear end collision (5 km/h). I think what happened was when the body shop put the rear bumper back together they did not align it properly. Over the next 5 years the bottom center of the tailgate corroded because it was always sitting in a tiny puddle of water that accumulated on the top middle of the bumper cover.

If you have a written history of this problem at your VW dealership (meaning, if you first mentioned the problem back when the car was in warranty and the dealership documented the problem on a service record) I suggest you press your dealer to have VW resolve the problem - either at the dealer's body shop (if they operate one) or at a body shop that the dealer uses. Otherwise, the corrosion problem at the bottom of the hatch door will just get worse and worse as time goes by.

Michael