Is it just me or does VW have the worst website of any car manufactuer?
Here are just a few examples:
The accessories pages- Why can't I choose what year my GTI is and have it only show those products. You really can't tell what will work for the MK5. Sometimes it says 99+ but that doesn't mean it will work for the MK5. Pretty stupid if you ask me.
VW credit- Why can't I see any information about my loan? Every bank in the world is now online. It doesn't have to be anything fancy. Just ell me how much I owe, last payment made, etc.
Service-This isn't as big of one for me but when I had my Honda they had an area where you could log in and get all the information about your car based on the VIN. You could also log everytime you had the car serviced/cost/where. It would also show you things like your owners manual so you didn't have to search all around for it.
I do like certain parts of their web site like the ability to build and price out the exact model, screen savers, etc but some of these other problems are just basic stuff they should have in place.
Here are just a few examples:
The accessories pages- Why can't I choose what year my GTI is and have it only show those products. You really can't tell what will work for the MK5. Sometimes it says 99+ but that doesn't mean it will work for the MK5. Pretty stupid if you ask me.
VW credit- Why can't I see any information about my loan? Every bank in the world is now online. It doesn't have to be anything fancy. Just ell me how much I owe, last payment made, etc.
Service-This isn't as big of one for me but when I had my Honda they had an area where you could log in and get all the information about your car based on the VIN. You could also log everytime you had the car serviced/cost/where. It would also show you things like your owners manual so you didn't have to search all around for it.
I do like certain parts of their web site like the ability to build and price out the exact model, screen savers, etc but some of these other problems are just basic stuff they should have in place.