. . .
We have been doing sessions for logging to get tunes out 3-5 guys at a time
we also offer on dyno services so you rent a dyno and we remote tune it. To further shorten any wait times
however most people are too busy or cheap to do so.
i cant count how many times it takes 2-3 weeks or 2-3 months to get logs from customers
but yet if we get behind grab the torches !!!!!
You're calling customers of your service "cheap", when they opt for an option YOU provide, at a price point YOU set. That's absurd.
People get upset when you get behind because only you can control that. Others in the market have been successful at throttling inputs, or pricing themselves at a point that keeps volume down.
I don't think anyone is suggesting you aren't a skilled tuner, but your business acumen and bedside manner could use some work.