Don't happen to much over here as health care etc is free, so he would have had the surgeries to improve the aesthetics....also from a infection (to him) point of view that's not too good.
the actions of the store owner is dire,,,selfish stupid arse...
I used to run my own store...
Anway...This is a true story & one of that is told in UK....especially by Bristol cars......in the early 80's I think there was a multi millionaire who used to dress up like an old tramp & wonder into new car showrooms to test to see if they were worth his money....most threw him straight out....but not Bristol cars (showroom is in Mayfair London).
The salesman treated him like any other human..at worst he thought the bloke was a dreamer...no harm in helping him live his dream for 30mins or so....so the tramp was asking if they could paint the car any colour & the salesmen said yes they could, so the tramp pulls out a blue frying pan & gave it to the man & said I want it that colour, can you do it..yes he said...anyway the tramp left & left his frying pan there...next day a smart office woman comes in & asks if they had a tramp in yesterday & would like to speak to the salesman who dealt with him...so the salesman came out with the frying pan & the woman said you can paint the car as discussed with the tramp yesterday in that colour?...yes we can he replied....good & handed him a briefcase with the purchase price of the car in cash...
Never judge a book by its cover...& always treat people how you yourself would like to be treated in that situation....I know I've dealt with all sorts, rich Lords, famous actresses, Earls, right down to ex forces living rough in woods on army pension (PTSD etc)..& even the local druggies & smack heads..& they all get the same attention, consideration & effort on my part...
& believe you me it shows...many ended up repeat customers who would trust you & ask you about many other life things..reason??...because I was one of the few who treated them like a real person..
even as I write it it makes me cry thinking about them & their stories etc (I closed the business down 5yrs ago)..