From ErWiN
TPI 2067824/1:
Customer statement:
• When lightly braking and with a gear change from 4th to 3rd gear at a speed of about 30 km/h a jerk is noticeable.
Technical background
Incorrect software in engine control unit. When recovering energy via the belt-driven starter-alternator the recovery is
“suddenly” ended and, as a result, a jerk is noticeable.
A new software version for the engine control unit is being prepared.
• This TPI will be updated as soon as the new software version for the engine control unit is available.
• At the moment an effective repair is not possible. We will inform you as soon as an effective repair is available.
• The replacement of the engine control unit does not fix the complaint. The currently delivered engine control units
do not contain a solution for the above complaints - a groundless replacement of the engine control unit warranty
will be redebated.
Nice to know, any idea since when they posted this? Is there any date with the information posted?
UPDATE:
So on 7th of November I brought my car to the second dealer where I bought the car (1.5 eTSI - delivered 07-2020) and they weren’t able to solve the issue, they stated that PON (Dutch firm that represents VW Germany) says that this comes with the functionality of the mild hybrid system (which is just untrue). The shifting issue wasn’t there before 1896 (or very mildly at the most). After 1896 it was there, and didn’t go away. Everytime I drive the car it annoys the hell out of me, as much as I was yelling: “I’m going to sue the company!!!” Well, didn’t come that far yet....
I do still hope that VW acknowledges the issue (is erWin a system which is being “filled” by VW?) and that some update in the near future will solve the issue. The information stated above in erWin gives a bit of hope.......
I will check btw what version I am on at the moment...