Unless ur going to do a dyno session with ED everything about EQT is a genuine nightmare. There’s literally 100 of stories about their shit off the shelf maps and Nick their service guy being awful.
Oh really? Where are all these stories? And don't tell me they are on their FB page because if you do, then we are done here.
I remember when Ed first became a member here, years ago, and was just starting off in the MK7 platform. He was very active on this forum and his turnaround time with his revisions on the protunes were 1 to 2 days max and this was before he developed the OTS tunes. Sometimes I had a revision within the same day, like in a couple of hours, and that was due to him being not that busy. Over the past couple of years his business exploded with the MK7 platform. His protunes and turbo sales were through the roof, which was great for him but bad for us, because the turnaround time for revisions slowed down drastically to a week or two. It got to the point that he had to hire more people because he couldn't keep up with all the orders. Just like with any business that experiences a huge growth, there's going to be some issues here and there. His customer service has always been on point and he always tries to resolve any issues that come up. Show me a business that doesn't have any issues every now and then. There isn't one because no business is perfect.
