I agree completely.Well said SRGTD.
Since it’s release in October 2019 and going on sale in Germany in December 2019 VW still can’t sort various software problems on the Golf Mk8. I have contacted both my dealer and VW UK Customer Services about my car confusing mph with kph when in Adaptive Cruise Control. I regard this as a safety issue since a car that suddenly reduces speed for no apparent reason on a busy motorway can result a rear end by an inattentive following driver. I’m convinced my dealer will fail to reply and VW Customer Services will ask me to contact my dealer. If this is the case how do I get redress over this issue?
I'm being passed from customer (dis)services back and forth with my local agent and getting nowhere; I agree it's a safety issue which suggests the product is not yet 'fit for purpose'. I like driving my 1.5 eTsi but the software has caused several near miss accidents when braking or slowing me unpredictably. I paid a substantial deposit so I've told VW finance that I'm stopping my monthly payments (due to start 31 Aug) until they fix the problems!! I can't see why the Sale of Goods Act shouldn't be used to put pressure on VW HQ.